[][
Customer
Work Orders
Timesheet
Opportunities
Tasks
Tracking
Settings
Sign Out
Hi,
S
S
Sign Out
Customers
Work Orders
New Work Order
TBS
0
Unassigned
12
My Work Orders
Open
0
Pending Close-out
0
Invoiced
4
Closed
5
All Open Work Orders
Open
39
Pending Close-out
1
Rejected
0
For Approval
4
For Invoicing
30
Invoiced/Closed
Invoiced
3567
Closed
3539
Void
477
Search/Report
Timesheet
Settings
Default View
Standard Rates
Admin Settings
Notification Settings
Charge Code Settings
Sign out
Work Orders
My Open
NEW
Work Order
TBS
0
Unassigned
12
MY WORK ORDERS
Open
0
Pending Close-out
0
Invoiced
4
Closed
5
OPEN WORK ORDERS
Open
39
Pending Close-out
1
Rejected
0
For Approval
4
For Invoicing
30
INVOICED/CLOSED
Invoiced
3567
Closed
3539
Void
477
Report
W38833
Invoiced
Customer/Point of Contact:
Title Guaranty of Guam
Shin Taira
Scheduled Date/Time:
10/15/2021, 02:00 pm
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4059: DSI Standard Service 2021
Rates:
Standard Service 2021 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Johnathan Bondoc
Date Signed:
10/15/2021
Invoice Number:
030153
Work Requested
Troubleshoot 3 IP Phone registration issues.
Work Requested by: Shin Taira
Enter Work Completed Tasks
Work Completed :
Check IP Phone issue and noted IP Phone not registering. Noted DHCP address of 192.168.0.116. Check 3CX console and 3CX is using 10.84.200.x network. Trace network line connected to IP Phone and noted cable is connected to LAN for workstations (192.168.0.x subnet). Move IP phone to switch provisioned for 3CX and confirmed phone registers with 3CX properly. Test calls successful. Issue is not with 3CX or IP Phone. Issue due to phone being connected to the wrong network.
Cancel
