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Invoiced
Customer/Point of Contact:
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (
671-472-2089
)
Scheduled Date/Time:
12/09/2021, 01:30 pm
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
TTA0.6006: TTA, LLC - Service Contract 2021
Rates:
Additional Hour (SERVICE CONTRACT) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Sureta San Nicolas
Date Signed:
12/09/2021
Invoice Number:
030279
Work Requested
Troubleshoot Joephet's timeslips access
Work Requested by: Vanessa Santos-Pinkney
Enter Work Completed Tasks
Work Completed :
Joephet's TimeSlips unable to access. Noted error message stating installation path incorrect. Installation path set to C drive, path should be T drive. Reconfigure settings and confirmed access to TimeSlips is ok. Test login with Joephet successfully. Configure outlook rule to delay all sent items by 5 minutes. Tested rule successfully with Joephet.
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