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W39110
Invoiced
Customer/Point of Contact:
Morrico Equipment
Alma Dimla (
1-671-649-1946
)
Scheduled Date/Time:
02/01/2022, 08:30 am
Service Type:
Inhouse
Charge Type:
Normal
Charge Code:
DSIG.4063: DSI Standard Service 2022
Rates:
DSI Standard Service 2022 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
0
Reference/PO #:
Taken By:
Crystal Marasigan
Customer Signature:
Yes
Print Name:
Alma Dimla
Date Signed:
02/01/2022
Invoice Number:
030398
Work Requested
Angel came by to drop-off the laptop from work order W391109
Work Requested by: Alma Dimla
Enter Work Completed Tasks
Work Completed :
Alma advised access to EBS and network drives are not accessible when connected to Morrico VPN. Connect laptop to DSI public WiFi and test connect to Morrico VPN connection successfully. Confirmed all network drives are accessible. Tested EBS RDP and confirmed EBS RDP login is successful. Advised Alma that the issue she is experiencing may be due to her home internet or router.
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