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W39148
Closed
Customer/Point of Contact:
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (
671-472-2089
)
Scheduled Date/Time:
02/18/2022, 09:00 am
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
TTA0.6007: TTA, LLC - Service Contract 2022
Rates:
Additional Hour (SERVICE CONTRACT) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
0
Reference/PO #:
Taken By:
Chu Hsieh
Customer Signature:
Yes
Print Name:
Vanessa
Date Signed:
02/18/2022
Work Requested
No internet or phone service
Work Requested by: Vanessa Santos-Pinkney
Enter Work Completed Tasks
Work Completed :
Unable to ping any device on network. Factory Reseting switch did not fix issue. Had Vanessa pickup a new 24 port switch. Plug in devices to switch and found a poe device caused network to go down. Will test old switch and poe injector. Server was performing windows updates and patches. Showed Vanessa what to do when it is done
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