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Invoiced
Customer/Point of Contact:
Tropical Pool Service
Dawna Thompson (
(671)647-7665
)
Scheduled Date/Time:
06/21/2022, 03:30 pm
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4064: Emergency Response 2022
Rates:
Emergency Response 2022 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Dawna Thompson
Date Signed:
06/21/2022
Invoice Number:
030673
Payment Type:
Check
Check Number:
2756
Amount ($):
300.00
Payment Date:
June 21, 2022
Added By:
Kevin H.
June 21, 2022 04:16 pm
Work Requested
Emergency Service Request: Troubleshoot QuickBooks Issue.
Work Requested by: Dawna Thompson
Enter Work Completed Tasks
Work Completed :
Troubleshoot QuickBooks connection to host workstation from 2 other workstations. Host workstation was recently upgraded to Windows 10. Network share drive maps not accessible. Remap network share drive on 2 workstations to host workstation successfully. Test access QuickBooks on all 3 workstations successfully. Christina reported that all data was lost on her workstation after upgrade to Windows 10. Noted she logged in using wrong profile. Login using correct profile and confirmed all data is present and accessible.
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