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Invoiced
Customer/Point of Contact:
Cruz Benefits
Aileen Cruz (
1-671-472-0727
)
Scheduled Date/Time:
08/24/2022, 09:00 am
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4063: DSI Standard Service 2022
Rates:
DSI Standard Service 2022 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Aileen Cruz
Date Signed:
08/24/2022
Invoice Number:
030785
Work Requested
Troubleshoot various issues
Work Requested by: Aileen Cruz
Enter Work Completed Tasks
Work Completed :
3CX management console not accessible. Noted NGIX service stopped. Restart services and confirmed 3CX management console is accessible. Ru hardware test on Aileens workstation and all test passed. Noted Aileen has over 100 google chrome tabs open taking up all system resources. Check event log and confirmed crash error reports all point to google chrome crashing. Workstation hardware is fine.
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