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W39713
Closed
Customer/Point of Contact:
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (
671-472-2089
)
Scheduled Date/Time:
09/02/2022, 10:00 am
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
TTA0.6008: TTA, LLC - Service Contract (03/01/22 - 02/28/23)
Rates:
TTA, LLC - Service Contract (03/01/22 - 02/28/23) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Vanesssa Pinkney
Date Signed:
09/02/2022
Work Requested
Troubleshoot Mitch's MS Office
Work Requested by: Vanessa Santos-Pinkney
Enter Work Completed Tasks
Work Completed :
Mitch's outlook unable to connect to Exchange mailbox. Test access thru webmail no issues. Attempt to repair MS Office but repair failed. Uninstall and reinstall MS Office. Configure Mitch's Exchange mailbox in Outlook successfully after reinstall. Confirmed emails are syncing properly.
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