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Customer/Point of Contact:
Morrico Equipment
Alma Dimla (
1-671-649-1946
)
Scheduled Date/Time:
10/17/2022, 02:38 pm
Service Type:
Inhouse
Charge Type:
Service Contract
Charge Code:
ME00.6013: Morrico Equipment - Service Contract (03/01/22 - 02/28/23)
Rates:
Morrico Equipment - Service Contract (03/01/22 - 02/28/23) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
0
Reference/PO #:
Taken By:
Kylene Hsieh
Customer Signature:
Yes
Print Name:
Michelle Taisague
Date Signed:
10/20/2022
Work Requested
1. install windows OS on 2 new CF-31 laptops 2. install EBS on same laptop 3. diagnose & repair internet on 3rd laptop provided a working laptop for #2
Work Requested by: Alma Dimla
Enter Work Completed Tasks
Work Completed :
Added 2 new laptops back into the domain. Edit registry to tech IDs assigned. Launched nfw download encountered “Dispatch tech value not found”, informed customer and taught how to connect after issue is resolved. Changed another laptops tech ID per customer request. Laptop with wifi issue still drop. Suggested customer to get a new wifi dongle
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