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W39849
Closed
Customer/Point of Contact:
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (
671-472-2089
)
Scheduled Date/Time:
10/18/2022, 10:30 am
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
TTA0.6008: TTA, LLC - Service Contract (03/01/22 - 02/28/23)
Rates:
TTA, LLC - Service Contract (03/01/22 - 02/28/23) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Vanessa Santos-Pinkey
Date Signed:
10/18/2022
Work Requested
Upgrade 3CX Phone System from Version 15.5 to Version 18
Work Requested by: Vanessa Santos-Pinkney
Enter Work Completed Tasks
Work Completed :
Created backup before uninstalling v15 and copied v18 installation in desktop of server. Verified everything is ready before uninstall. Uninstalled v15 then installed v18. Checked several settings to verify system is up and automatic backup is enabled also automatic updates.
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