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Customer/Point of Contact:
ABC Stores
David Fujihara
Scheduled Date/Time:
11/22/2022, 09:00 am
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4063: DSI Standard Service 2022
Rates:
DSI Standard Service 2022 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Lu Cabardo
Date Signed:
11/22/2022
Invoice Number:
030938
Work Requested
ABC Store #506 troubleshoot CO Line issue
Work Requested by: David Fujihara
Enter Work Completed Tasks
Work Completed :
Check CO1 (671-646-0911) and CO2 (671-646-0912) and noted CO1 had no dial tone and CO2 has a dial tone. Tone and trace CO1 back to telco room and confirmed line is continuous from ABC Store 506 to telco room. Test CO2 on all panasonic PBX CO ports and confirmed working. Issue is not the panasonic PBX. Issue is with the CO1 line (671-646-0911). Advised David of ABC Store and he will work with telco and plaza engineering team.
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