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W39969
Closed
Customer/Point of Contact:
Morrico Equipment
Esther Mendoza
Scheduled Date/Time:
12/20/2022, 09:30 am
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
ME00.6013: Morrico Equipment - Service Contract (03/01/22 - 02/28/23)
Rates:
Morrico Equipment - Service Contract (03/01/22 - 02/28/23) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Troubleshoot Esther's 3CX Windows App.
Work Requested by: Esther Mendoza
Enter Work Completed Tasks
Work Completed :
Esther reported she is unable to view the 3CX Switchboard. Remote support with Esther and confirmed issue is 3CX Windows App is not provisioned. Reprovision 3CX Windows App and confirmed 3CX Switchboard can be viewed.
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