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W40014
Closed
Customer/Point of Contact:
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (
671-472-2089
)
Scheduled Date/Time:
01/10/2023, 10:00 am
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
TTA0.6008: TTA, LLC - Service Contract (03/01/22 - 02/28/23)
Rates:
TTA, LLC - Service Contract (03/01/22 - 02/28/23) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Troubleshoot Todd's Outlook Issue
Work Requested by: Vanessa Santos-Pinkney
Enter Work Completed Tasks
Work Completed :
Todd's Outlook would not open up properly. Check issue and noted Outlook would not open because PST file reached Outlook limit of 50GB. Modify Windows Registry to increase limit to 100GB. Open Outlook successfully. Advised Todd that his mailbox would need to be cleaned up to reduce mailbox size.
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