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W40197
Closed
Customer/Point of Contact:
Morrico Equipment
Alma Dimla (
1-671-649-1946
)
Scheduled Date/Time:
03/20/2023, 01:31 pm
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
ME00.6014: Morrico Equipment - Service Contract (03/01/23 - 02/28/24)
Rates:
Morrico Equipment - Service Contract (03/01/23 - 02/28/24) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Jayson Larot
Customer Signature:
Yes
Print Name:
Alma Dimla
Date Signed:
03/20/2023
Work Requested
Troubleshoot DiagnosticLink Activation issue. Attempt to connect to activation server while connected on Morrico's network.
Work Requested by: Alma Dimla
Enter Work Completed Tasks
Work Completed :
Tested activating DiagnosticLink software while connected to Morrico’s network. Faced with the same error “unable to establish connection”. Tried checking the event logs (clear) and ran software as administrator. Advised Alma about contacting DiagnosticLink support.
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