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W40283
Invoiced
Customer/Point of Contact:
Park Place Technologies
Jonathan Tan (
+60 3 5030 0400
)
Scheduled Date/Time:
04/20/2023, 09:00 am
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4066: Standard Service Hour 2023
Rates:
Standard Service Hour 2023 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
SV1048568
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
031261
Work Requested
Check network connections and FC port.
Work Requested by: Jonathan Tan
Enter Work Completed Tasks
Work Completed :
arrived onsite and checked the network connection and FC port. No physical issues seen and activity light shows green. proceeded to install a brand new optical patch cable provided by the site POC from the server to the switch. called Christopher from Thales to check the connectivity but was advised he is not on call this week and to call the Thales help desk. Called the Thales helpdesk and spoke to Clinton who advised this is a network issue and not under the purview of Thales helpdesk. The site POC also has no access to check. Also tried to call Carl Smith to advise but was only able to leave a voicemail.
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