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W40366
Closed
Customer/Point of Contact:
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (
671-472-2089
)
Scheduled Date/Time:
05/30/2023, 10:50 am
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
TTA0.6009: TTA, LLC - Service Contract (05/01/23 - 04/30/24)
Rates:
TTA, LLC - Service Contract (05/01/23 - 04/30/24) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Per Vanessa, TTA Office has power. No incoming and outgoing calls for 3CX.
Work Requested by: Vanessa Santos-Pinkney
Enter Work Completed Tasks
Work Completed :
Login remotely to check issue. 3CX Phone System is operational and Patton Gateway is registered. Login to Patton Gateway and noted GTA PRI Link status shows: Wait-Signal. GTA PRI Circuit is down. Advised Vanessa at TTA. TTA will contact their GTA rep to have a GTA tech troubleshoot GTA PRI issue.
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