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W40473
Closed
Customer/Point of Contact:
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (
671-472-2089
)
Scheduled Date/Time:
07/13/2023, 09:30 am
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
TTA0.6009: TTA, LLC - Service Contract (05/01/23 - 04/30/24)
Rates:
TTA, LLC - Service Contract (05/01/23 - 04/30/24) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Chu Hsieh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Venessa reported her PC ran out of disk space
Work Requested by: Vanessa Santos-Pinkney
Enter Work Completed Tasks
Work Completed :
Investigate disk usages and found SentinelOne which used up 136GB of disk space. Push update of latest version of SentinelOne. Venessa's PC was off for more than a month. 200GB+ free disk space afterward
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