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Invoiced
Customer/Point of Contact:
Onward Mangilao Guam, Inc.
Rose Aquino
Scheduled Date/Time:
08/08/2023, 09:30 am
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4066: Standard Service Hour 2023
Rates:
Standard Service Hour 2023 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Date Signed:
08/08/2023
Invoice Number:
031490
Work Requested
Troubleshoot 3CX Phone System
Work Requested by: Rose Aquino
Enter Work Completed Tasks
Work Completed :
Multiple extensions no longer registered. IP Phone IP Addresses blacklisted. Confirmed with Onward that extension authentication IDs were recently regenerated. Issue is IP Phones for those extensions where not reprovisioned. Removed IP addresses from blacklist and reprovision IP phones successfully. Unable to reprovision TAL STARTER/COUNTER IP phone as this IP phone is outside the Onward Mangilao LAN. Onward Mangilao to reprovision the IP Phone.
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