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W40564
Invoiced
Customer/Point of Contact:
Euh, Jeanu
Jeanu Euh (
671-689-9987
)
Scheduled Date/Time:
08/23/2023, 04:00 pm
Service Type:
Inhouse
Charge Type:
Normal
Charge Code:
DSIG.4066: Standard Service Hour 2023
Rates:
Standard Service Hour Rate 2023 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Chu Hsieh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
031515
Work Requested
power went out while doing Windows update. PC drop off by Rhys Mantanona
Work Requested by: Jeanu Euh
Enter Work Completed Tasks
Work Completed :
System attempt to boot to OS auto repair fails. PC has a 250GB m.2 SSD and a 2TB HDD. The S.M.A.R.T detected drive imminent drive failure to the 2TB. Removed the 2TB HDD and perform system repair to the 250GB m.2 SSD. System boots up normally. Scanned the removed 2TB and found multiple media errors and it will take over 1000 hours for raw data recovery. Jeanu opt not to perform data recovery on the 2TB HDD. Notice damages to the front case and previous person that work on the system used double sided tape to hold the front cover. Secure the front cover with duct tape to hold in place.
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