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W40707
Invoiced
Customer/Point of Contact:
Judiciary of Guam
Joleen Cepeda (
671-475-3393
)
Scheduled Date/Time:
10/18/2023, 02:00 pm
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4066: Standard Service Hour 2023
Rates:
Standard Service Hour 2023 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
0
Reference/PO #:
PO# 2024-00000111
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
031635
Work Requested
Troubleshoot Promethean ActivBoard Ultra Short Throw DLP Projector. Per the user: Projector is not focusing.
Work Requested by: Joleen Cepeda
Enter Work Completed Tasks
Work Completed :
Check UST-P1 Projector (S/N: WUST-P-16430877). Per Judiciary, Projector not focusing. Check and confirmed projector image is blurry. Focus ring on projector is fine. Noted projector lens interior appears melted or has some sort of film/moisture inside. DSI to work with Promethean Support on best plan of action to fix the issue.
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