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W40838
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Customer/Point of Contact:
Guam Memorial Park
Lynn Painter
Scheduled Date/Time:
12/04/2023, 03:30 pm
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
GMP0.6013: Guam Memorial Park - Service Contract (03/01/23 - 02/28/24)
Rates:
Guam Memorial Park - Service Contract (03/01/23 - 02/28/24) [
TOTAL
MONTHLY
HOURS:
4]
Remaining Hours:
0
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Lynn Painter
Date Signed:
12/04/2023
Work Requested
Troubleshoot Server UPS
Work Requested by: Lynn Painter
Enter Work Completed Tasks
Work Completed :
Troubleshoot APC Smart-UPS 2200. Replace battery LED present. Remove battery packs from UPS and test voltage. batteries show correct voltage of 24V per set (2 batteries per set). Reseat battery packs in UPS. Replace battery LED disappears for a few minutes but comes back. Check and confirm battery packs are fully seated and battery pack connectors on the UPS are not damaged. UPS is not detecting battery packs. UPS is bad and needs to be replaced. Trace all power cables on the UPS. Noted UPS is used for network equipment and PSU 2 for the main server. DSI to quote a new APC Smart-UPS 2200 for GMP.
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