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W41074
Closed
Customer/Point of Contact:
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (
671-472-2089
)
Scheduled Date/Time:
03/19/2024, 09:00 am
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
TTA0.6009: TTA, LLC - Service Contract (05/01/23 - 04/30/24)
Rates:
TTA, LLC - Service Contract (05/01/23 - 04/30/24) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Work with Vanessa on 3CX call flow
Work Requested by: Vanessa Santos-Pinkney
Enter Work Completed Tasks
Work Completed :
Vanessa advised TTA requires calls to the office to be forwarded to her mobile phone if no answer as they are currently short staffed. Login remotely and set call forwarding to go to Vanessa's cell phone if no answer after 5 rings at the office. Perform test calls and confirmed call flow for the forwarding that was set is working properly.
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