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Invoiced
Customer/Point of Contact:
Edwin Supit
Edwin Supit (
(671) 688-3118
)
Scheduled Date/Time:
03/20/2024, 11:58 am
Service Type:
Inhouse
Charge Type:
Urgent/Emergency
Charge Code:
DSIG.4071: Emergency Response 2024
Rates:
Emergency Response Rate 2024 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Alahas Pereda
Customer Signature:
Yes
Print Name:
Edwin Supit
Date Signed:
03/20/2024
Invoice Number:
031949
Work Requested
Reboot Laptop.
Work Requested by: Edwin Supit
Enter Work Completed Tasks
Work Completed :
Open and inspect laptop. Noted laptop was improperly shutdown (memory dump issues). Run start up repair and confirmed repair completed. Reboot laptop and login with password provided by the user successfully. Proceed to update all system device drivers. Confirmed all drivers updated. Check for available Windows Updates. No new Windows Updates available, system is up date. Proceed to restart and shutdown the laptop several times. Confirmed laptop boots up properly each time. Test connect to external monitor using HDMI port and confirmed image displays properly.
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