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W41126
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Customer/Point of Contact:
Juan M. Guerrero Elementary School
Frances Cepeda (
671-632-1540
)
Scheduled Date/Time:
04/11/2024, 09:30 am
Service Type:
Onsite
Charge Type:
Warranty
Charge Code:
DSIG.4072: Warranty Service 2024
Rates:
Warranty Support 2024 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Bryant Bagiac
Customer Signature:
Yes
Print Name:
Lalainne Ocampo
Date Signed:
04/11/2024
Work Requested
Troubleshoot Promethean Panel - Firmware update may have been interrupted, reflash panel if necessary
Work Requested by: Frances Cepeda
Enter Work Completed Tasks
Work Completed :
Troubleshoot Promethean Panel in room 25 - no display. Followed instructions on reflashing Promethean panel. No progress bar after holding down power button appeared. Tried two USB thumb drives - both same result. Advised room 25 teacher Lalainne Ocampo and Frances Cepeda of the situation.
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