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Customer/Point of Contact:
Harry S. Truman Elementary School
Therese Babauta
Scheduled Date/Time:
04/16/2024, 09:30 am
Service Type:
Onsite
Charge Type:
Warranty
Charge Code:
DSIG.4072: Warranty Service 2024
Rates:
Warranty Support 2024 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
20211630-00
Taken By:
Bryant Bagiac
Customer Signature:
Yes
Print Name:
Joeselle Diaz
Date Signed:
04/16/2024
Work Requested
Troubleshoot Promethean panel.
Work Requested by: Therese Babauta
Enter Work Completed Tasks
Work Completed :
Troubleshoot Promethean panel not booting past Promethean screen. Turned off power from panel and removed Wifi module. Rebooted Promethean panel. Panel still has the issue. Tried to reflash panel. Panel was not able to be reflashed. Advised Joeselle Diaz that DSI will contact Promethean to receive further instructions to troubleshooting.
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