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W41153
Closed
Customer/Point of Contact:
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (
671-472-2089
)
Scheduled Date/Time:
04/18/2024, 05:00 pm
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
TTA0.6009: TTA, LLC - Service Contract (05/01/23 - 04/30/24)
Rates:
TTA, LLC - Service Contract (05/01/23 - 04/30/24) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Restore 3CX Call Flow Settings
Work Requested by: Vanessa Santos-Pinkney
Enter Work Completed Tasks
Work Completed :
Restore TTA main number call flow to route unanswered calls to voicemail box. DSI set unanswered calls to route to Vanessa's extension during the time TTA was short staffed.
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