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W41217
Closed
Customer/Point of Contact:
Cinnabon
Chuck Williams (
671-633-2667
)
Scheduled Date/Time:
05/16/2024, 09:00 am
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
GMP0.6014: Guam Memorial Park - Service Contract (03/01/24 - 02/28/25)
Rates:
Guam Memorial Park - Service Contract (03/01/24 - 02/28/25) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Chuck Williams
Date Signed:
05/16/2024
Work Requested
Troubleshoot network issues
Work Requested by: Chuck Williams
Enter Work Completed Tasks
Work Completed :
GTA upgraded modem at Cinnabon and internet went down. Arrived onsite and check. Modem is synced properly. Noted network cables were moved and not connected properly. Reconnect network cables properly and confirm POS, POS Server, and Credit Card Machine can communicate with each other and internet. GTA Modem also not configured properly. CCTV System is connected to modem port ETH2 and is set to obtain a DHCP address. ETH2 appears to not be opened or not properly configured by GTA
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