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Customer/Point of Contact:
Harry S. Truman Elementary School
Josella Diaz
Scheduled Date/Time:
05/16/2024, 02:00 pm
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4072: Warranty Service 2024
Rates:
Warranty Support 2024 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
3
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Warranty work: install new AP7U-02 Mainboard. Promethean Warranty Case# 01340396
Work Requested by: Josella Diaz
Enter Work Completed Tasks
Work Completed :
Install new AP7U-02 Mainboard on Promethean Panel (S/N: 75W26-L9HC8N0260239). Double image issue after mainboard install. Go through service menu and set correct "Supported PQ". Double image issue resolved. Burn Promethean Panel serial number on to the newly installed Mainboard.
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