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Customer/Point of Contact:
Harvest Christian Academy
Bryce Collier (
671-477-6341 ext 377
)
Scheduled Date/Time:
06/06/2024, 10:00 am
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4069: Standard Service Hour 2024
Rates:
Standard Service Hour Rate 2024 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Bryce Collier
Date Signed:
06/06/2024
Invoice Number:
032135
Work Requested
Troubleshoot Grandstream ATA
Work Requested by: Bryce Collier
Enter Work Completed Tasks
Work Completed :
Troubleshoot Grandstream ATAs for 3 story elevator and FLC elevator. Both extensions on ATAs are registered. Outbound rule not set properly for call out. Reconfigure outbound rule and perform test call on 3 story elevator successful. FLC elevator unable to call out. Connect analog phone to Grandstream ATA and perform test call successfully. Issue appears to be FLC elevator phone is not programmed or there is a physical line issue. Harvest to contact Otis
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