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Invoiced
Customer/Point of Contact:
Office of the Attorney General
William Zayas
Scheduled Date/Time:
07/31/2024, 09:00 am
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
AGAD.3004: Attorney General Admin Div - P246A00509 Exp 09/30/24
Rates:
P246A00509 - Standard Service [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Will Zayas
Date Signed:
07/31/2024
Invoice Number:
032233
Work Requested
Troubleshoot 3CX IP Phone Provisioning Issue
Work Requested by: William Zayas
Enter Work Completed Tasks
Work Completed :
Show will how to manually provision extension on IP Phone. Auto provision not available as IP Phones are set as static IP. Auto provision only available on DHCP. Troubleshoot 3CX email notifications. Unable to send. Confirmed with OAG that Internet provider was recently changed and a new WAN static IP was provided. 3CX was still using old static IP. enter new WAN static IP on 3CX and test email alerts successfully.
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