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W41399
Closed
Customer/Point of Contact:
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (
671-472-2089
)
Scheduled Date/Time:
08/12/2024, 10:30 am
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
TTA0.6010: TTA, LLC - Service Contract (05/01/24 - 04/30/25)
Rates:
TTA, LLC - Service Contract (05/01/24 - 04/30/25) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Vanessa Pinkney
Date Signed:
08/12/2024
Work Requested
Troubleshoot various issues
Work Requested by: Vanessa Santos-Pinkney
Enter Work Completed Tasks
Work Completed :
Sureta unable to access Foscam webcam. Sureta was using MS Edge, Foscam webcam requires Internet Explorer. Configure MS Edge to open Foscam webcam webpage in Internet Explorer mode. Test access successful. Repair 1 Yealink IP Phone network port. Plastic covering for network port was dislodged. Reseat covering properly. Confirmed IP Phone obtain IP Address and registers properly.
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