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Customer/Point of Contact:
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (
671-472-2089
)
Scheduled Date/Time:
10/21/2024, 02:00 pm
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
TTA0.6010: TTA, LLC - Service Contract (05/01/24 - 04/30/25)
Rates:
TTA, LLC - Service Contract (05/01/24 - 04/30/25) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Vanessa Pinkney
Date Signed:
10/21/2024
Work Requested
Troubleshoot Joephet's 3CX Extension/IP Phone
Work Requested by: Vanessa Santos-Pinkney
Enter Work Completed Tasks
Work Completed :
Troubleshoot Joephet's IP Phone. Extension lost registration. Reprovision IP Phone and confirmed extension is registered. Export 3CX logs and DSI will create a ticket with 3CX to investigate further.
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