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W41542
Closed
Customer/Point of Contact:
Finance Integrated Solutions
John Santos
Scheduled Date/Time:
10/29/2024, 10:30 am
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4072: Warranty Service 2024
Rates:
Warranty Support 2024 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Hosted 3CX Service: Troubleshoot John's 3CX App registration issue.
Work Requested by: John Santos
Enter Work Completed Tasks
Work Completed :
John's 3CX App on his mobile phone showing "ready for calls" but unable to access any features (status, call history, team directory, etc.) Proceed to reprovision John's extension on his 3CX App. Confirmed 3CX App is up and operational after reprovision.
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