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Customer/Point of Contact:
Robert J. Yang D.M.D., P.C.
Tae Keun Lee (
+16716478702
)
Scheduled Date/Time:
11/13/2024, 03:30 pm
Service Type:
Remote
Charge Type:
Normal
Charge Code:
DSIG.4072: Warranty Service 2024
Rates:
Warranty Support 2024 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Troubleshoot Arcserve Shadowprotect known failure issue
Work Requested by: Tae Keun Lee
Enter Work Completed Tasks
Work Completed :
DSI received word from Arcserve of a known Shadowprotect failure issue. Follow KB Article and perform required remediation actions.
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