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Invoiced
Customer/Point of Contact:
Robert J. Yang D.M.D., P.C.
Tae Keun Lee (
+16716478702
)
Scheduled Date/Time:
01/24/2025, 11:00 am
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4069: Standard Service Hour 2024
Rates:
Standard Service Hour Rate 2024 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Audrey
Date Signed:
01/24/2025
Invoice Number:
032527
Work Requested
Troubleshoot Server Backup/Replication.
Work Requested by: Tae Keun Lee
Enter Work Completed Tasks
Work Completed :
Shadowprotect Image Manager unable to access share drive on NAS. Login to NAS and confirmed NAS is up. Proceed to reboot NAS and restart Shadowprotect Image Manager job. Confirmed replication is progressing. Showed Audrey how to login and reboot NAS.
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