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W42043
Closed
Customer/Point of Contact:
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (
671-472-2089
)
Scheduled Date/Time:
07/22/2025, 11:00 am
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
TTA0.6010: TTA, LLC - Service Contract (05/01/24 - 04/30/25)
Rates:
TTA, LLC - Service Contract (05/01/24 - 04/30/25) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Chu Hsieh
Customer Signature:
Yes
Print Name:
Vanessa Pinkney
Date Signed:
07/22/2025
Work Requested
Vanessa reported no internet access
Work Requested by: Vanessa Santos-Pinkney
Enter Work Completed Tasks
Work Completed :
GTA comptrend modem shows red LED on internet. Reboot modem. Still no connection. Slow logging into server. Reboot server. Stuck on updating. Was able to access internet after rebooting Sonicwall firewall. Staff will inform me when system is fully done wirh updates.
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