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Customer/Point of Contact:
Opottunidat
Brian Mafnas (
+1 (671) 487-2775
)
Scheduled Date/Time:
09/11/2025, 09:30 am
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4074: Standard Service Hour 2025
Rates:
Standard Service Hour Rate 2025 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Alahas Pereda
Customer Signature:
Yes
Print Name:
Barbara Mafnas
Date Signed:
09/11/2025
Invoice Number:
033044
Work Requested
Troubleshoot Promethean ActivPanel Nickel 75” – SN: 65W26-J7HL1N0120263. Customer advised that the panel does not turn on.
Work Requested by: Brian Mafnas
Enter Work Completed Tasks
Work Completed :
Check Panel and noted panel turns on and backlight turns on. No image dipslayed. Follow Promethean KB Article to reflash panel. No response from Panel on reflash. Try with different USB ports same issue. DSI to contact Promethean, new PCA board may be needed.
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