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Invoiced
Customer/Point of Contact:
Title Guaranty of Guam
Jonathan Bondoc
Scheduled Date/Time:
10/20/2025, 12:00 pm
Service Type:
Remote
Charge Type:
Normal
Charge Code:
DSIG.4076: Emergency Response 2025
Rates:
Emergency Response Rate 2025 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
033131
Work Requested
3CX crashed. Calls down.
Work Requested by: Jonathan Bondoc
Enter Work Completed Tasks
Work Completed :
3CX crashed after an update was installed. Unable to restart 3CX services due to dependency issue. Proceed to reinstall 3CX using backup from 10/18/2025. Confirmed 3CX is restored. Perform test inbound and outbound calls successfully. Requested Jonathan to work with Premier One Support (TGG's IT Support) to set a dedicated VM for 3CX. Current VM has several database software installed causing conflicts with 3CX.
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