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W42351
Closed
Customer/Point of Contact:
Guam Memorial Park
Roxanne Simpkin-Williams (
1-671-734-9835
)
Scheduled Date/Time:
11/25/2025, 10:00 am
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
GMP0.6015: Guam Memorial Park - Service Contract (03/01/25 - 02/28/26)
Rates:
Guam Memorial Park - Service Contract (03/01/25 - 02/28/26) [
TOTAL
MONTHLY
HOURS:
4]
Remaining Hours:
4
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Chu Hsieh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Anthony reported network running sluggish
Work Requested by: Roxanne Simpkin-Williams
Enter Work Completed Tasks
Work Completed :
Spoke to Anthony and discuss the slowness issues. Worked with Lynn to troubleshoot the VM server. One of the 600GB SAS HDD failed and array is running in degraded state. Replaced Drive ID 2 with offline SAS HDD from slot 4. System confirmed rebuilding and confirmed a few hours later that all drives are green and optimum state.
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