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Invoiced
Customer/Point of Contact:
Title Guaranty of Guam
Jonathan Bondoc
Scheduled Date/Time:
12/09/2025, 10:30 am
Service Type:
Remote
Charge Type:
Urgent/Emergency
Charge Code:
DSIG.4076: Emergency Response 2025
Rates:
Emergency Response Rate 2025 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
033229
Work Requested
3CX crashed. Troubleshoot/resolve
Work Requested by: Jonathan Bondoc
Enter Work Completed Tasks
Work Completed :
3CX crashed on VM server after SP update. Uninstall 3CX, Reinstall 3CX and restore backup. 3CX is back up and operational. Reminded Title Guaranty to follow up/work with Premier One Support to setup a new VM to only host 3CX. Current VM hosts other software (Xerox, databases) that are causing these 3CX crashes as same ports are in use.
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