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Invoiced
Customer/Point of Contact:
Department of Land Management
Kyle Meno
Scheduled Date/Time:
12/16/2025, 02:00 pm
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4074: Standard Service Hour 2025
Rates:
Standard Service Hour Rate 2025 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Kyle Meno
Date Signed:
12/16/2025
Invoice Number:
033238
Work Requested
Troubleshoot IP Phone issue at DPW One Stop Center
Work Requested by: Kyle Meno
Enter Work Completed Tasks
Work Completed :
Extension 315 at One Stop Center unable to hear audio on external calls. Internal calls work fine. This is a firewall issue at One Stop Center. Enable extension 315 "PBX Delivers Audio" Setting and perform test calls. External call audio now functioning. Advised Kyle that ultimate fix would be to perform proper port forwarding on One Stop Center's firewall.
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