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Closed
Customer/Point of Contact:
Calvo's Select Care
Edward G. Calvo (
1-671-479-7968
)
Scheduled Date/Time:
01/23/2026, 09:00 am
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
CALV.5001: Calvos Selectcare - 3CX Installation 2025
Rates:
Calvos Selectcare - 3CX Installation 2025 [
TOTAL
ANNUAL
HOURS:
20]
Remaining Hours:
15
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Setup IP Phones. Test 3CX
Work Requested by: Edward G. Calvo
Enter Work Completed Tasks
Work Completed :
Setup 3CX Phone System (4 digit extensions). Configure extensions and added GTA SIP Trunk. GTA SIP Trunk not operational. Message states "No routes available". Run firewall tester on 3CX and firewall tester failed. Contact Cognitive IT, Eric, to advise this is a network issue. Attempt to provision IP Phones unsuccessful due to port blocks. DSI to continue to work with Cognitive IT on firewall settings.
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