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W42424
Invoiced
Customer/Point of Contact:
HSE Pacific
Mary P. Rhodes (
1 (671) 969-3633
)
Scheduled Date/Time:
01/26/2026, 09:30 am
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4078: Standard Service Hour 2026
Rates:
Standard Service Hour Rate 2026 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Mary Rhodes
Date Signed:
01/26/2026
Invoice Number:
033290
Work Requested
Troubleshoot various laptop issues
Work Requested by: Mary P. Rhodes
Enter Work Completed Tasks
Work Completed :
Troubleshoot HSE Lenovo laptop. No infections or hardware issues. Laptop is running slow due to age. Transfer to new laptop provided by HSE Pacific. Mary advised Files uploaded to dropbox. Download dropbox and confirmed files are syncing. correct MS Office account issues on 2 HP Laptops. Repair QuickBooks and Adobe Acrobat. QuickBooks save to PDF feature still throws error. DSI to submit a ticket with QuickBooks support.
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