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W42428
Invoiced
Customer/Point of Contact:
St. Lucy's Eye Clinic
Marjorie DeBenedictis (
+1 (671) 687-7263
)
Scheduled Date/Time:
01/26/2026, 01:30 pm
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4078: Standard Service Hour 2026
Rates:
Standard Service Hour Rate 2026 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
0
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
033295
Work Requested
Troubleshoot Server and network
Work Requested by: Marjorie DeBenedictis
Enter Work Completed Tasks
Work Completed :
Check server and noted server file shares infected with ransomware (.happy22 extensions). Disconnect server from network and proceed to scan all workstations at St. Lucy's. 1 workstation infected with 55 malware (Dr. D's workstation). All other workstations clean. Marie advised that a USB drive was connected over the weekend. Brought Server and Dr. D's workstation back to DSI. Attempt to restore server from backup image but backup images is corrupted. Proceed to run a full data recovery scan on backup external HDDs to recover data.
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