S
| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Troubleshoot VPN Tunnel connection issue. -sonicwall and Linksys VPN router both show that VPN tunnel connection is up -however unable to access main office network through VPN tunnel Proceed to reboot VPN tunnel on both SonicWALL and Linksys VPN Router. -test access main office network successfully -VPN tunnel is back up now. |
Kevin Hsueh |
03/19/2018 09:30 am | 03/19/2018 10:23 am | 00:53 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 03/28/2018 04:11 pm | Updated status to Invoiced/Closed | Jessica L. |
| 03/28/2018 02:38 pm | Updated status to Submitted for Invoicing | Chu H. |
| 03/28/2018 02:02 pm | Updated status to Pending Approval | Kevin H. |
| 03/28/2018 03:01 pm | Updated billable hours to: 0.88333333333333 | Kevin H. |
| 03/28/2018 02:01 pm | Updated status to Pending Approval | Kevin H. |
| 03/19/2018 02:46 pm | Updated status to Pending Update | Chu H. |
| 03/19/2018 10:28 am | Updated status to Pending Approval | Kevin H. |
| 03/19/2018 11:27 am | Updated billable hours to: 15.4 | Kevin H. |
| 03/19/2018 10:26 am | Updated status to Service Completed | Kevin H. |
| 03/19/2018 09:29 am | Arrived. | Kevin H. |
| 03/19/2018 09:29 am | Check-in. | Kevin H. |
| 03/19/2018 09:07 am | Updated status to Scheduled | Kevin H. |
| 03/19/2018 09:07 am | Assigned: Kevin Hsueh | Kevin H. |
| 03/19/2018 09:07 am | Created workorder. | Kevin H. |
| Filename | |
|---|---|
| W35014 | |