W35041   Invoiced

03/26/2018, 10:30 am   
Onsite
Normal
IMSB.6008: IMSB - Service Contract 2018
Service Contract [TOTAL ANNUAL HOURS: 2]
2
1
Jordan Gimmen
No
026818

Work Requested

Remote Service: Troubleshoot email settings from IMSB Canon printer
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Worked with Colin to clear all error messages and then test issue. Issue appears to be incorrect SMTP credentials (was using gusurgicenter@teleguam.net). Colin and staff do not have these credentials on hand. Configured outbound email scans using GSC Exchange. Confirmed outbound email works with Carolyn and Marie. Jordan Gimmen
03/26/2018 10:30 am 03/26/2018 11:30 am 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 11

Date/Time Comment Tech
03/27/2018 11:49 am Updated status to Invoiced/Closed Jessica L.
03/26/2018 05:20 pm Updated status to Submitted for Invoicing Chu H.
03/26/2018 12:02 pm Updated status to Pending Approval Jordan G.
03/26/2018 11:30 am Arrived. Jordan G.
03/26/2018 01:01 pm Updated billable hours to: 1 Jordan G.
03/26/2018 12:01 pm Updated status to Service Completed Jordan G.
03/26/2018 10:27 am Arrived. Jordan G.
03/26/2018 10:27 am Check-in. Jordan G.
03/26/2018 10:26 am Updated status to Scheduled Jordan G.
03/26/2018 10:26 am Assigned: Jordan Gimmen Jordan G.
03/26/2018 10:26 am Created workorder. Jordan G.

Attachments 1

Filename
W35041