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W35045   Invoiced

Jeanette Suzuki
Jeanette Suzuki (1-671-797-9075)
03/27/2018, 10:00 am   
Inhouse
Normal
DSIG.4045: Standard Service 2018
Standard Service Rate [TOTAL ANNUAL HOURS: 2]
2
2
Front Desk
No
026901

Work Requested

Troubleshoot Laptop: Unable to charge
Work Requested by:

Items Dropped Off 1

Item Serial Number Notes
1 Dell Inspiron N7010 JKW5SN1

Work Completed 2

Work Completed Technician Check-in Check-out Actual Hrs
1 Check-in Kevin Hsueh
03/27/2018 11:00 am 03/27/2018 12:00 pm 01:00
2 Test laptop and confirmed battery on laptop is not holding charge. Laptop turns on when connected to power adapter with no issues. Prepare and sent quote for new Battery to customer. Kevin Hsueh
03/27/2018 12:03 pm 03/27/2018 12:03 pm 00:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
03/27/2018 03:12 pm Updated status to Invoiced/Closed Jessica L.
03/27/2018 12:06 pm Updated status to Submitted for Invoicing Chu H.
03/27/2018 12:05 pm Updated status to Pending Approval Kevin H.
03/27/2018 01:04 pm Updated billable hours to: 1 Kevin H.
03/27/2018 12:04 pm Updated status to Service Completed Kevin H.
03/27/2018 12:03 pm Check-in. Kevin H.
03/27/2018 12:03 pm Modified workorder. Kevin H.
03/27/2018 12:03 pm Updated status to In Progress Kevin H.
03/27/2018 12:01 pm Arrived. Kevin H.
03/27/2018 12:01 pm Check-in. Kevin H.
03/26/2018 04:20 pm Added customer equipment. Front D.
03/26/2018 04:20 pm Updated status to Pending Schedule Front D.
03/26/2018 04:20 pm Assigned: Kevin Hsueh Front D.
03/26/2018 04:20 pm Created workorder. Front D.