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W35078   Invoiced

Marie Guerrero
Marie Guerrero (1-671-727-1971)
Onsite
Normal
DSIG.4045: Standard Service 2018
Standard Service Rate [TOTAL ANNUAL HOURS: 2]
2
1
Front Desk
No
026920

Work Requested

Troubleshoot laptop, POC requested Chu to please call her for more information. Marie want to install antivirus and any other security programs.
Work Requested by:

Items Dropped Off 1

Item Serial Number Notes
1 Asus Laptop GBN0WU711044B With qty.1 AC Adapter

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Remove Kaspersky Antivirus. Install and configure Malwarebytes Premium and Nortan Antivirus. Scan system. Chu Hsieh
04/03/2018 02:00 pm 04/03/2018 02:57 pm 00:57

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
04/03/2018 04:29 pm Updated status to Invoiced/Closed Jessica L.
04/03/2018 03:01 pm Updated status to Submitted for Invoicing Chu H.
04/03/2018 03:00 pm Updated status to Pending Approval Chu H.
04/03/2018 02:57 pm Arrived. Chu H.
04/03/2018 02:59 pm Updated billable hours to: 0.95 Chu H.
04/03/2018 02:58 pm Updated status to Service Completed Chu H.
04/03/2018 02:09 pm Password: Magas122 Chu H.
04/03/2018 02:00 pm Arrived. Chu H.
04/03/2018 02:00 pm Check-in. Chu H.
04/03/2018 02:00 pm Work requested modified- Troubleshoot laptop, POC requested Chu to please call her for more information. Marie want to install antivirus and any other security programs. Chu H.
04/03/2018 08:53 am Added customer equipment. Front D.
04/03/2018 08:53 am Updated status to Pending Schedule Front D.
04/03/2018 08:53 am Assigned: Chu Hsieh Front D.
04/03/2018 08:53 am Created workorder. Front D.

Attachments 1

Filename
W35078