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W35101   Invoiced

04/09/2018, 10:00 am   
Onsite
Service Contract
OPA0.4002: Office of Public Accountability - Standard Services (08/23/2017 - 03/31/2021)
Standard Service [TOTAL ANNUAL HOURS: 2]
2
3
Kevin Hsueh
Yes
Edlyn Dalisay
04/09/2018
026940

Work Requested

Troubleshoot various issues
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Setup new toshiba external hdd for OPASRV daily backup. Troubleshoot Vanessa's laptop windows activation issue. Reactivate windows 7 using license key on laptop. Troubleshoot Michelle's ups connection and noted a heater was plugged in to ups causing ups to trip. Advise Michelle heater should be plugged into the wall outlet and not the ups. Troubleshoot display driver issues on Ami and Vince laptops. Perform reinstall of video driver on both laptops. Show edlyn how to access sonicwall to update GeoIP filter list. Kevin Hsueh
04/09/2018 09:43 am 04/09/2018 10:41 am 00:58

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
04/09/2018 11:24 am Updated status to Invoiced/Closed Jessica L.
04/09/2018 11:24 am Updated status to Invoiced/Closed Jessica L.
04/09/2018 11:14 am Updated status to Submitted for Invoicing Chu H.
04/09/2018 11:14 am Approved. Chu H.
04/09/2018 11:09 am Updated status to Pending Approval Kevin H.
04/09/2018 10:45 am Updated status to Pending Signature Kevin H.
04/09/2018 10:45 am Service Completed Kevin H.
04/09/2018 10:44 am Check-out 04/09/2018 10:41 am Kevin H.
04/09/2018 10:44 am Updated status to Service Completed Kevin H.
04/09/2018 09:56 am Arrived 04/09/2018 09:56 am Kevin H.
04/09/2018 09:43 am Check-in 04/09/2018 09:43 am Kevin H.
04/09/2018 09:00 am Updated status to Scheduled Kevin H.
04/09/2018 09:00 am Assigned: Kevin Hsueh Kevin H.
04/09/2018 09:00 am Created workorder. Kevin H.

Attachments 1

Filename
W35101