DSI WebApp

W35117 Invoiced

Customer/Point of Contact:

Office of Public Accountability
Edlyn Dalisay (1-671-475-0390)

Scheduled Date/Time:

04/11/2018, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

OPA0.4002: Office of Public Accountability - Standard Services (08/23/2017 - 03/31/2021)

Rates:

Standard Service [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

Yes

Print Name:

Edlyn Dalisay

Date Signed:

04/11/2018

Invoice Number:

026948

Work Requested

Edelyn called reporting internet is down and she contacted DoCoMo and they said nothing is wrong with internet.

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Checked connections between modem and router (SonicWall) and confirmed all okay. Worked with Docomo Pacific tech support to reset modem and confirmed now fully operational. Static IP address is being pulled by router correctly. Confirmed with Edlyn that Internet is working again. Also ran speed test and confirmed download/upload speeds are correct.	Jordan Gimmen	04/11/2018 01:54 pm	04/11/2018 02:49 pm	00:55

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
04/11/2018 04:35 pm	Updated status to Invoiced/Closed	Jessica L.
04/11/2018 04:25 pm	Updated status to Submitted for Invoicing	Chu H.
04/11/2018 04:25 pm	Approved.	Chu H.
04/11/2018 02:54 pm	Updated status to Pending Approval	Jordan G.
04/11/2018 02:52 pm	Updated status to Pending Signature	Jordan G.
04/11/2018 02:52 pm	Service Completed	Jordan G.
04/11/2018 02:52 pm	Check-out 04/11/2018 02:49 pm	Jordan G.
04/11/2018 02:52 pm	Updated status to Service Completed	Jordan G.
04/11/2018 01:55 pm	Arrived 04/11/2018 01:55 pm	Jordan G.
04/11/2018 01:54 pm	Check-in 04/11/2018 01:54 pm	Jordan G.
04/11/2018 12:22 pm	Updated status to Scheduled	Chu H.
04/11/2018 12:22 pm	Assigned: Jordan Gimmen	Chu H.
04/11/2018 12:22 pm	Created workorder.	Chu H.

Attachments 1

Filename
W35117