DSI WebApp

W35120 Invoiced

Customer/Point of Contact:

G4S Solutions
James Quintanilla (1-671-647-8341)

Scheduled Date/Time:

04/12/2018, 09:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4045: Standard Service 2018

Rates:

Standard Service Rate [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

3

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

James Quintanilla

Date Signed:

04/12/2018

Invoice Number:

026951

Work Requested

Troubleshoot 3CX mobile app issues

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Troubleshoot 3cx softphone registration issue. Noted GTA wan static ip changed. Original IP is 202.128.16.133 changed to 202.151.80.95. Manually provision softphone to use 202.151.80.95 and confirmed 3cx softphone registers. Advised james that he needs to work with GTA to have them re-assign the original WAN IP Address.	Kevin Hsueh	04/12/2018 09:29 am	04/12/2018 10:29 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
04/12/2018 11:23 am	Updated status to Invoiced/Closed	Jessica L.
04/12/2018 10:43 am	Updated status to Submitted for Invoicing	Chu H.
04/12/2018 10:43 am	Approved.	Chu H.
04/12/2018 10:38 am	Updated status to Pending Approval	Kevin H.
04/12/2018 10:36 am	Updated status to Pending Signature	Kevin H.
04/12/2018 10:36 am	Service Completed	Kevin H.
04/12/2018 10:35 am	Check-out 04/12/2018 10:30 am	Kevin H.
04/12/2018 10:35 am	Updated status to Service Completed	Kevin H.
04/12/2018 09:43 am	Arrived 04/12/2018 09:43 am	Kevin H.
04/12/2018 09:29 am	Check-in 04/12/2018 09:29 am	Kevin H.
04/12/2018 07:48 am	Updated status to Scheduled	Kevin H.
04/12/2018 07:48 am	Assigned: Kevin Hsueh	Kevin H.
04/12/2018 07:48 am	Created workorder.	Kevin H.

Attachments 1

Filename
W35120